Privacy notice.

The short version

You can read all of Clintelo without an account and without giving us your name. We collect an email address only if you choose to give us one, and we measure how the site is used so we can improve it. We do not sell personal information.

Who we are

Clintelo is operated by CLINTELO Inc., 8 The Green, Ste A, Dover, DE 19901, USA. For any privacy question, or to ask what we hold about you or have it removed, email help@clintelo.com or use the contact page.

What stays in your browser

My Clintelo (the specialties you pick and the entries you save) and the date of your last visit to each search page are stored in your browser's local storage. They are not sent to Clintelo or to anyone else. An unfinished physician survey is kept there too, so you can pick up where you left off, and is cleared when you finish. Clearing your browser's site data removes them.

What you choose to send us

• Early access. If you join the early-access list we receive your email address, the specialties you have picked in My Clintelo (if any) and the page you signed up on. We use them to tell you when accounts, alerts and the emailed brief open.
• Contact. If you send a message from the contact page we receive your name (if given), your email address and your message, and use them to reply.
• Physician survey. If you answer the physician survey we receive your answers, how long the survey took, whether you used a phone or a larger screen, and the version of the questions you saw. We do not ask for your name, and answers are stored without an email or IP address. To limit abuse, the server keeps a count of submissions per network per hour under a one-way code made from your IP address, never the address itself. If you offer to test Clintelo and give an email address, it is stored in a separate list, written hours later, so it cannot be matched to your answers; we use it only to invite you to test Clintelo. We use the answers to decide what to build. Please do not include patient information.
• Ask Clintelo. A question you type into Ask Clintelo, the search bar on the home page, is sent to Clintelo's server to find the matching entries and compose the answer. The server also sends the question text to TypeSafe AI, whose Jev model reads it to pick the desk and specialty to search; when a model-written answer is switched on, the question and the matched entries are sent to Anthropic as well. Neither provider uses them to train models, and Clintelo does not store the question or the answer. Please do not include patient information in a question.

Early-access and contact submissions and survey answers are stored in our database, which Convex hosts for us and operates on our behalf. Ask Clintelo questions are not stored.

How we measure use of the site

• Google Analytics 4 counts visits and pages viewed. It sets cookies and receives your IP address and device information.
• Microsoft Clarity records how pages are used (clicks, scrolling and a replay of the session) so we can find and fix problems. It sets cookies. Form fields, including email addresses and messages, and the whole physician survey are masked from these recordings.
• PostHog counts visits and pages viewed. It runs without cookies or browser storage, so it cannot recognize you on a later visit, records no sessions, and receives your IP address (used to estimate your country) and device information. On the physician survey it is told which question you reached, never your answers.
• Sentry reports errors on the site (what failed, on which page, and the browser and device type) so we can fix them. It sets no cookies, does not record sessions, and is set not to store IP addresses.
• Hosting logs. Vercel, the company that hosts this site, keeps standard server logs, including IP addresses, to operate and protect the site.

You can block these with your browser's cookie and tracking settings, and Google offers an opt-out browser add-on for Google Analytics. The site works the same without them.

What we do not do

• We do not sell personal information.
• We do not ask for, and do not want, patient information. Please do not send any.
• We do not show advertising.

Your choices

To leave the early-access list or the survey's tester list, or to ask what we hold about you or have it deleted, send a message from the contact page using the same email address. We will act on it and confirm.

Changes

If this notice changes, the new version is posted here with a new effective date.